Visitor Surveys

Who are your visitors? Do you meet visitor expectations?

Understanding who your visitors are and hearing their opinions will help you convey the right messages to your target market.
 
How can you ensure your customers have the kind of experience that makes them want to come back? With the growing popularity of review sites, word-of-mouth reviews now spread further and faster than before. More than ever, managers need to understand the customer experience in a way that gives actionable insight into customer expectations.

• Profile of Visitors
• Motivations of visitors, including reasons for visiting and frequency of visit
• Marketing influences
• Economic spend of visitors
• Levels of visitor satisfaction.

 
Customer satisfaction research will help you understand their exact needs and expectations, what works, and what needs improvement.